Use of this website is subject to the following terms and conditions. In using this site, you are agreeing to these terms and conditions. The website www.albertine-swim.com reserves the right to change its terms and conditions at any time, without advance notice. However, any changes will be indicated here.

 

CONTRACT CREATION

There will be no contract between you and www.albertine-swim.com for the sale of products until you have received confirmation of your order in the form of a receipt confirming the details of your order. Once you have received this confirmation, a legal contract will exist between us. This site is only available for your personal, non-commercial use. The products visible on this site are available in all countries to which we ship.

 

PRICES

The price you will pay is the price indicated on the site, which is VAT-inclusive for European Union countries. These prices do not include shipping fees, which are outlined below, under “Shipping.” We reserve the right to change our prices without warning. All orders are subject to availability. We reserve the right to decline sales to any individual or company. Prices are listed in European currency, the euro. Prices indicated in other currencies (pound sterling, US dollar or yen) are only given as an indication, as exchange rates are not updated daily. Please visit http://www.xe.com for a more up-to-date conversion to the currency of your choice.

 

DELIVERY

We will ship the ordered item(s) to the shipping address that you provide. Please make sure that this address is correct. You will be responsible for the cost of re-shipment due to an incorrect address. We will do our utmost to ensure your order is delivered as quickly as possible. The delivery information on www.albertine-swim.com is subject to the terms and conditions set out under the paragraph, “Shipping.”

 

SHIPPING

The prices given on the website do not include shipping and handling fees. They do include VAT for European Union customers. Orders for the rest of the world are exempt from VAT. We reserve the right to change these terms and conditions without notice. Shipping will be free for any order (delivered in metropolitan France or Belgium only) in excess of €200, shipped via La Poste Colissimo (see the Albertine website for more details, in the “Delivery Prices and Times” section). Otherwise, you will have a choice of shipping options, at your expense (see the Albertine website for more details, in the “Delivery Prices and Times” section). We offer you a choice of four delivery methods: “My Merchant” Colissimo collection point, Colissimo Access, Colissimo Expert or Chronopost (see the Albertine website for more details, in the “Delivery Prices and Times” section).

 

DELIVERY TIMES

Orders shipped to France are usually delivered within 7 working days of receipt of the email confirmation. For France, an average of two bulk shipments are sent out each week. ALBERTINE may not be held responsible for deliveries exceeding this timeline. Delivery times to other countries will depend on your local postal services. ALBERTINE may not be held responsible for inappropriate behavior by the postal services or their staff.

 

DELAYED DELIVERY / LOST PACKAGES

Colissimo is a very reliable service. However, as with any shipment, it is possible that there may be a delay in delivery or that the parcel may be misplaced. In the event of a late delivery (after the date indicated in your shipment email), please notify us by email of this delay. We will then contact La Poste to launch an investigation. La Poste investigations can take up to 21 days from the beginning of the investigation. If, during this time, the package is located, it will immediately be re-routed to your home (this happens in the majority of cases). If, however, the order is not found after 21 days of investigation, La Poste will consider it as lost. Only at this time will we be able to send you a replacement product, at our expense. Should the product(s) ordered no longer be available at that time, we will reimburse you for the cost of the products concerned by the lost package. Should the product(s) ordered be available, but their sale price has changed on our website, we will apply the new prices, either sending you a refund for the difference by check, or requesting an additional check from you to cover the difference in price. We accept no responsibility for extended delivery times caused by the transporter, particularly in the event of lost packages and trade union strikes. Exchange or reimbursement of the items will only be performed after conclusion of the investigation by the postal services.

 

RETURNS

We want all of our customers to be satisfied with their purchases. For a product to be exchangeable, it must have been purchased on www.albertine-swim.com and must be intact, unworn and in its original packaging.
Any merchandise returned to ALBERTINE (to the address provided above) must be sent back in the same condition as when it was shipped by our services. ALBERTINE will inspect all returned goods for any damage and to ensure that they are indeed from ALBERTINE. If the return is due to an error on our part, ALBERTINE will reimburse the return shipping costs and will re-ship a replacement product at no cost to you. For all of the details of ALBERTINE’s return conditions, please see the “Exchanges and Returns” section of its website.

 

EXCHANGES

If, after receiving your order, you find that the size or the form of the model does not suit you, you can return it to us (to the LES FILLES DE BELLEVILLE address) and, upon receipt of the merchandise in its original condition at the time of shipment by us, Albertine will, at our expense, send the new model requested to you and also reimburse you for your return postage.

 

CUSTOMER SERVICE

To share your comments or questions about our services, please contact us by email : 
sav@albertine-swim.com

You can also write to us at the below address :
ALBERTINE — S.A.S Les filles de Belleville
Zone Pédebert
378 avenue de Pascouaou
40150 Soorts-Hossegor
France

LIMITATION OF LIABILITY

The information on this website may contain technical inaccuracies, or translation or typographical errors, for which www.albertine-swim.com may not be held responsible. Furthermore, we have no obligation to update this site or its content, and we may not be held responsible for any failure to update it. Additionally, www.albertine-swim.com is not responsible for your use of any other sites that you may access via the links on this website. www.albertine-swim.com  does not control these sites and is not responsible for their content. These links are provided for the information of the users of this site. Their inclusion on our website does not constitute a guarantee on the part of, or an affiliation with, www.albertine-swim.com. Any product ordered on a website with a link on ours will be subject to its own terms and conditions, and www.albertine-swim.com may neither be held responsible for them nor enforce them. These sites may collect or request personal information from you. They are not subject to the www.albertine-swim.com privacy policy. www.albertine-swim.com may not be held responsible for the policies of these sites, or for the use of the information that they may gather.

 

FORCE MAJEURE

www.albertine-swim.com may not be held responsible for events beyond our control, occurring during delivery of a product or concerning its condition at the time of delivery.

 

VALIDITY

Should any term, condition or provision of a term or condition prove to be illegal, invalid, null or inapplicable for any reason whatsoever, the validity and application of the other terms, conditions and provisions shall, under no circumstances, be affected or diminished.

 

ENTIRE AGREEMENT

These terms and conditions constitute the entire agreement between you and www.albertine-swim.com, as concerns the subjects addressed herein. It should be noted that no remarks by an agent of www.albertine-swim.com will be accepted as an amendment to these terms and conditions or as a representation of the products sold by www.albertine-swim.com; www.albertine-swim.com may not be held responsible by anyone for any inaccuracy in such a representation.

 

RIGHT OF WITHDRAWAL

Customers have a cooling-off period of 7 full days to return any products that they wish. This period begins on the date of delivery of the customer’s order. If this period expires on a Saturday, Sunday, holiday or other closure day, it will be extended until the next working day. The Les Filles de Belleville Customer Service must be notified in advance of any returns. This can be done via the “Contact us” section of our website. The product must be returned via Colissimo Recommandé (registered shipping) to :
ALBERTINE — S.A.S Les filles de Belleville
Zone Pédebert
378 avenue de Pascouaou
40150 Soorts-Hossegor
France

Only products sent back in their entirety, in their complete, intact original packaging and in perfect condition for resale, will be accepted. Any product that has been damaged, or whose original packaging has been damaged, will be neither reimbursed nor exchanged. This right of withdrawal may be exercised at no penalty to you, save for the cost of the return shipment. In the event of exercise of the right of withdrawal, the customer will have the choice of requesting either a refund of the amount paid or exchange of the item. In the event of exercise of the right of withdrawal, Les Filles de Belleville undertakes to refund the customer’s payment (excluding the cost of the return postage) within 30 days. The customer will then be refunded by means of a credit to his/her bank account (secure transaction) for payments made by bank card, or by check in all other cases. 

 

APPLICABLE LAW

Any contract between us will be interpreted and assessed in accordance with French law. Any dispute regarding this contract will be submitted to the exclusive jurisdiction of the French courts.

 

OWNERSHIP AND INTELLECTUAL PROPERTY

This website is the property of S.A.S Les filles de Belleville, which maintains and operates it. This site and all of its components, including its graphics and architecture in general, along with the text, graphics, selection and arrangement, all software compilations, underlying source code and software (including applets) are the property of Albertine® and its subsidiaries or its technology or content providers.

 

ALL RIGHTS RESERVED

The photos and sketches representing the products may not be reproduced. All drawings, buttons and illustrations were created by S.A.S Les filles de BellevilleS.

 

REGISTRED TRADEMARKS

All of the names, logos, brands and titles used on this website are the registered trademarks or registered trade names of their owners.

 

PRIVACY

At www.albertine-swim.com, your privacy is one of our primary concerns. This is why, when you visit our online store, we will help you to maintain control over your personal information.

www.albertine-swim.com will only ask you for specific information in a few sections of the store, and then only to optimize our services and to make recommendations to you that will suit your tastes and your needs.

For example, we will ask you for such information when you place an order with the www.albertine-swim.com e-shop, or your register for the www.albertine-swim.com mailing list (email address only).

In both cases, we will ask for your name, email address, telephone number, mailing address and customer number. You will be notified in advance if any other information will be requested. For the www.albertine-swim.commailing list, you will have the possibility of unsubscribing at any time by visiting the page where you registered.

www.albertine-swim.com will only use your personal information in specific cases. We will protect the confidentiality of the information that you share with us. This information will only be used for the purpose of staying in touch with you. For example, we can help you to quickly find what you are looking for on the website and notify you when new products will be available.

You may decline to receive these offers at any time. We will send you information about our products and about any other products that may interest you. Only www.albertine-swim.com will send you emails directly. If you do not want to receive these offers, please indicate this when entering your email address. You may unsubscribe from all www.albertine-swim.com mailing lists at any time.

www.albertine-swim.com will not share your personal information with any third party, without your consent. Your personal information (such as your name, address and telephone number) and the content of your orders will not be sold or otherwise communicated if you do not wish this.

However, www.albertine-swim.com may provide limited information, such as your email address, to the different crews involved in the shop, to keep you posted on their latest releases. If you do not wish to receive information and news from these crews, simply send us an email stating this.


  • Free Delivery*

    In Metropolitan France, for any order of €200 or more

  • EASY exchanges & returns

    No stress if you change your mind

  • Express delivery

    Standard or collection point

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