To receive your refund, you must...

Return the item following the return instructions. Subject to return terms, the refund will be made 14 days after we have received your return. Your purchase amount will be refunded to the account used to place the order.
Please note, items purchased in FLASH SALES and the LAST CHANCE category can only be returned for exchanges or vouchers. Vouchers are valid for 4 months in all product categories.